Technology

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YouTube is testing conversational AI on smart TVs, allowing viewers to ask the assistant questions related to the video they’re watching on the big screen.

CX platforms process billions of unstructured interactions a year: Survey forms, review sites, social feeds, call center transcripts, all flowing into AI engines that trigger automated workflows touching payroll, CRM, and payment systems. No tool in a security operation center…

The robots will be unloading totes full of auto parts from an automated warehouse tugger.

The iPhone 13 costs under $100 at Walmart when you sign up for select prepaid Unlimited AT&T plans.

Fallout, Neighbors, and Monarch: Legacy of Monsters are just a few of the TV shows we’re swooning over for February.

On TikTok, Chinese manufacturers are advertising signal-blocking weapons with the breezy cadence of consumer lifestyle advertising.

Reporter Zoë Bernard spent months talking to 51 people (31 of them gay men) to map out a subculture that’s been an open secret in Silicon Valley for years: gay men, at the upper echelons of tech, quietly raising up…

Elon Musk’s company town already has a volunteer fire department, and is forming a Starbase Police Department. Now it wants its own court, too.

Workers describe a deteriorating culture at Block, the company behind Square and Cash App, where layoffs continue and employees are expected to use AI tools daily.