Artificial Intelligence

Explore the rapidly evolving world of artificial intelligence, machine learning, and automation. From AI ethics to real-world applications, this category delivers insights that matter for today and tomorrow.

Enabling agent-first process redesign

Unlike static, rules-based systems, AI agents can learn, adapt, and optimize processes dynamically. As they interact with data, systems, people, and other agents in real time, AI agents can execute entire workflows autonomously. But unlocking their potential requires redesigning processes…

AI is changing how small online sellers decide what to make

For years Mike McClary sold the Guardian LTE Flashlight, a heavy-duty black model, online through his small outdoor brand. The product, designed for brightness and durability, became one of his most popular items ever. Even after he stopped offering it…

The gig workers who are training humanoid robots at home

When Zeus, a medical student living in a hilltop city in central Nigeria, returns to his studio apartment from a long day at the hospital, he turns on his ring light, straps his iPhone to his forehead, and starts recording…

Shifting to AI model customization is an architectural imperative

In the early days of large language models (LLMs), we grew accustomed to massive 10x jumps in reasoning and coding capability with every new model iteration. Today, those jumps have flattened into incremental gains. The exception is domain-specialized intelligence, where…

AI benchmarks are broken. Here’s what we need instead.

For decades, artificial intelligence has been evaluated through the question of whether machines outperform humans. From chess to advanced math, from coding to essay writing, the performance of AI models and applications is tested against that of individual humans completing…