Surviving the Great Flattening: The coming extinction of the middle manager
via gartner.com
Short excerpt below. Read at the original source.
We all know the line usually (and wrongly) pinned on Einstein that the definition of insanity is doing the same thing over and over and expecting a different result. But here’s the thing few people in business truly understand when it comes to the products and services they deliver: “The enemy of delivering quality is […]