Salesforce Agentforce Observability lets you watch your AI agents think in real time
via salesforce.com
Short excerpt below. Read at the original source.
Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to handle real customer interactions, they often have no idea how those agents are making decisions. The new capabilities, built into Salesforce’s Agentforce 360 Platform, give […]