Amazon’s famed ‘Customer Obsession’ credo is on trial this month
via fortune.com
Short excerpt below. Read at the original source.
At Amazon, “Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.” That description—with parts bolded for emphasis by this reporter—sits at the top of a webpage on Amazon’s corporate jobs site under a subtitle that reads “Customer […]