Hidden IT problems are quietly creating risk, shadow IT, and lost productivity
via ad.doubleclick.net
Short excerpt below. Read at the original source.
Presented by TeamViewer Enterprise technology failures are largely invisible. Research from TeamViewer, based on a global survey of 4,200 managers and employees, finds that the majority of digital dysfunction never reaches the IT help desk. Employees work around slow applications, failed logins, and intermittent glitches rather than reporting them, leaving organizations without an accurate picture […]