See how leaders bridge the engagement divide by attending ‘Engage with SAP Online’ by SAP Engagement Cloud
via emarsys.com
Short excerpt below. Read at the original source.
Here’s a question every marketing leader should be asking right now: How healthy are your customer relationships? Not your campaigns, not your channels but the actual relationships. It’s a harder question than it sounds. Most organizations have spent the last two decades building around channels. Email had a team. Social had a team. In-store, ecommerce, […]