What ServiceNow and OpenAI signal for enterprises as AI moves from advice to execution
via newsroom.servicenow.com
Short excerpt below. Read at the original source.
ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrails, and orchestration rather than building frontier models itself. For enterprise buyers, the deal underscores a broader shift: general-purpose models are becoming interchangeable, while the platforms that control how […]