The Difference Between Idle Time and Downtime at Work (and Why It Matters)
via lifehacker.com
Short excerpt below. Read at the original source.
When people say they work 40 hours a week, are they really working 40 hours—or are they spending a lot of that time waiting on colleagues to respond to emails, chatting with coworkers, and wasting away in meetings? Hell, even when you’re alone at your desk, are you locked in on that spreadsheet or graphics […]