Lack of ‘civility’ is costing business $2 billion a day, according to the top HR research body. Here’s how to crack down on office rudeness, they say
via shrm.org
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Lack of civility in U.S. workplaces is costing American businesses an estimated $2.1 billion per day, according to new research released by the Society for Human Resource Management (SHRM). The organization sifts through reports of rudeness, terse emails, and snippy interactions, and finds reduced productivity and absenteeism costing companies’ bottom line. SHRM’s Civility Index research found […]